Shipping policy
Kaddon Shipping Policy
Last updated: June 15, 2026
Order Processing
At Kaddon, we strive to process and ship your orders as quickly as possible. Please allow 1-2 business days for your order to be processed. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment.
Domestic Shipping — United States
We offer various shipping options within the United States to ensure you receive your order in a timely manner. The following shipping options are available:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard/Free | 3-7 business days | Free |
| Expedited | 2-4 business days | Calculated at checkout |
| Express | 1-2 business days | Calculated at checkout |
International Shipping
We also ship to international destinations. Please note that international shipments may take 7-21 business days to arrive, depending on your location. Additionally, any customs or duties imposed on your order are the responsibility of the customer.
Order Tracking
Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment. You can use this tracking information to stay up-to-date on the delivery status of your order.
Lost or Damaged Shipments
If your shipment is lost or damaged, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions or concerns about your shipment, please don't hesitate to contact us at support@kaddon.shop. We are here to help and will respond to your inquiry as soon as possible.